Winner of the Best Marketing Book of the Year 2015!
- Which is a better approach: customer-centric, product-centric or finance-centric?
- To get the right customer culture you have to be obsessive!
- Amazon Founder Jeff Bezos explains how he drives a passion for customer obsession with his senior leadership teams
- Culture eats customer experience quick wins for breakfast – its time to get truly customer obsessed!
- Why Customer Experience fails in organizations!
- Customer Obsessed Leadership - How this CEO made personal changes to support the company'... conta.cc/2RlHYI8 https://t.co/rWHx4G1Bv8 6 hours ago
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- Happy New Year to all the customer obsessed professionals out there! Get ready to take your CX practices to the moo… twitter.com/i/web/status/1… 1 week ago
- Customer Obsessed Leadership - What are some key drivers of customer centric culture change? conta.cc/2RqWpuv https://t.co/zSFS7M8RLR 2 weeks ago
- Customer Obsessed Leadership - Getting buy-in to invest in customer centric culture change conta.cc/2Rxl0O0 https://t.co/2KFmTZj1c1 3 weeks ago
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