Dr Chris L. Brown is the CEO of MarketCulture, the global leader in assessing the market-centricity of an organization and its degree of focus on customers, competitors, and environmental conditions that impact business performance. MarketCulture works closely with the C-Suite and our accredited partners to help them embed the right set of beliefs, behaviors, and processes to engender more agile organizations with predictable growth and longer customer lifetime value.
Chris is also the Co-founder of the MRI Benchmark, the world’s only leadership tool designed to uncover blindspots and measure the customer-centricity of organizations.
Chris completed his Executive Doctorate in Business Administration (EDBA) at Pepperdine University in Malibu, California.
Chris is also a member of the Beta Gamma Sigma Society. Membership in Beta Gamma Sigma is the highest recognition a business student can receive in an undergraduate, master’s, or doctoral program at a school accredited by AACSB International.
In short, we help leaders profit by improving their customer culture.
Dr Chris Brown is the blog editor and CEO of MarketCulture Strategies and Host of the Podcast The Relentless Customer Leader
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