This is one of my favourite videos that really demonstrates customer focus in action…. understanding customer needs and demonstrating how you will fill those needs in a tangible way is how every great customer focused professional operates… enjoy the video!
OUR BOOK
Winner of the Best Marketing Book of the Year 2015!
RETAILERS
-
-
Recent Posts
- It’s not about huge transformations, it’s about small customer-centric practices that make a big difference
- It’s not about customer projects, it’s about an ongoing program of unity of customer mindset focus and practices by everyone in the business.
- It’s not about the leaders’ views on customers, it’s about independent measurement
- What happens in your business when things go wrong – is it a triumph or a disaster?
- It’s not about the customer strategy, it’s the culture, stupid!!
MarketCulture Tweets
Tweets by marketcultureVisit us on Facebook
Top 10 Posts
Human Resources Today