This is one of my favourite videos that really demonstrates customer focus in action…. understanding customer needs and demonstrating how you will fill those needs in a tangible way is how every great customer focused professional operates… enjoy the video!
Winner of the Best Marketing Book of the Year 2015!
- Which is a better approach: customer-centric, product-centric or finance-centric?
- To get the right customer culture you have to be obsessive!
- Amazon Founder Jeff Bezos explains how he drives a passion for customer obsession with his senior leadership teams
- Culture eats customer experience quick wins for breakfast – its time to get truly customer obsessed!
- Why Customer Experience fails in organizations!
- Customer Obsessed Leadership - Is customer centricity just a fad? conta.cc/2RpdVPz https://t.co/JWyOxPE2DL 3 weeks ago
- I just uploaded “Where did the idea for customer culture come from and why does it matter?” to #Vimeo: vimeo.com/320602682 3 weeks ago
- I just uploaded “MarketCulture People Overview” to #Vimeo: vimeo.com/320417193 3 weeks ago
- Customer Obsessed Leadership - How to improve customer advocacy one journey at a time conta.cc/2Rr0nDp https://t.co/rcPFpE6QLz 1 month ago
- Can you continue to charge customers after they are dead? blog.marketculture.com/2018/05/16/can… via @wordpressdotcom 1 month ago
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