This is one of my favourite videos that really demonstrates customer focus in action…. understanding customer needs and demonstrating how you will fill those needs in a tangible way is how every great customer focused professional operates… enjoy the video!
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- Sonja Sandral, GM at Moneytech, talks about the central element of the human connection in customer centricity.… twitter.com/i/web/status/1… 5 days ago
- Culture eats customer experience quick wins for breakfast – its time to get truly customer obsessed!… twitter.com/i/web/status/1… 6 days ago
- Leaders often believe that their business is customer-centric because frontline employees serve their customers wel… twitter.com/i/web/status/1… 1 week ago
- The massive cost of a cultural failure + Why customer culture is engagement on steroids conta.cc/2F0gYqm https://t.co/x06NCF6Ska 2 weeks ago
- Our latest 2-minute video on why customer-obsession matters and how our Market Responsiveness Index measurement and… twitter.com/i/web/status/9… 3 weeks ago
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